Wilton Instructor

A.C. Moor Arts
Sep 11, 2017
Oct 09, 2017
Employer Type
Direct Employer
Employment Type
Full Time
TITLE: Instructor

REPORTS TO: General Manager or Assistant General Manager

WORK SCHEDULE: Flexibility in scheduling; early mornings, evenings, weekends and holidays required.


The Instructor impacts the company by satisfying our customers through craft instruction at our store locations. This Team Member has to provide excellent customer service and an experience that exceeds customer expectations. Instructors are responsible for driving classroom participation rates to ensure the success of A.C. Moore's Classroom Program. The individual in this role is responsible for ensuring the minimum enrollment guidelines for producing a profitable class. Instructors must teach at least one class within every six (6) month period to retain active employment status. This position creates an environment of creative instruction and learning in the store supporting merchandise sales. This Team Member must act with the A.C. Moore Values in mind: People, integrity, desire to be the best, passion, enthusiasm and new ideas.


* Provide an excellent experience for all customers by providing exceptional customer service.

* Communicate and drive marketing efforts to customers.

* Promote classes and drive the participant enrollment for classes and generate repeat customers.

* May conduct "Make and Takes" and product demonstrations.

* Drive sales by providing solutions to customers' crafting needs through class instruction and promoting key products.

* Use product knowledge to suggest and up-sell merchandise to customers.

* Provide samples to promote class interest.

* Ensure that classroom meets cleanliness standards at the conclusion of the class.

* Ensure that classroom is free of saleable merchandise.

* Drive Reward Card sign-ups to meet company expectations.

* Maintain enrollment levels month over month.

* Prepare classroom with adequate supply of product and other materials/tools.

* Comply with all A.C. Moore policies outlined in the Team Member Handbook, including dress code and attendance, and company's Standard Operating Procedures.

* Perform other duties as requested.


* Previous craft instruction experience.

* Strong planning and communication skills.

* High energy level and positive outlook.

* Must be Wilton certified to instruct a Wilton class.


* Frequently lifts, carries or otherwise moves and positions objects weighting up to 50lbs.

* Ability to bend, turn, twist, kneel and/or squat up to 75% a day.

* Must be able to move about the store and/or remain stationary, up to 8 hours per day.

* Repetitive movement of hands and arms.

* Ability to ascend and descend a ladder safely, preferred.

* Frequently communicates with customers and/or others.


* Non-exempt

Team Members must be able to successfully perform the essential functions of this job, with or without a reasonable accommodation.

This job description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as may be required by their Manager.

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Are you 18 years of age or older? Yes No

Shift Availability


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Are you currently employed by AC Moore? Yes No

Current Career Level Student (High School)StudentEntry LevelExperienced (Non-Manager)Manager (Manager/Supervisor of Staff)Executive (SVP, VP, Department Head, etc.)Senior Executive (President, CFO)

Work Experience Less than 1 Year1+ to 2 Years2+ to 5 Years5+ to 7 Years7+ to 10 Years10+ to 15 YearsMore than 15 Years

Education Level High School or equivalentCertificationVocationalCollege DiplomaBachelor's DegreeMaster's DegreeDoctorateProfessionalSome College Coursework CompletedVocational - HS DiplomaVocational - DegreeSome High School Coursework



Attach Resume:SDL2017