Field Service Technician / Installer

Sentinel Offender Services
Sep 19, 2017
Oct 16, 2017
Employer Type
Direct Employer
Employment Type
Full Time
Entry level position for an Electronic Monitoring, GPS, and Breath Alcohol Testing equipment installer. The installer is primarily responsible for performing equipment installations, removal and troubleshooting of all equipment, along with daily client scheduling and inventory control.

Salary: $12.00/hour
Full-Time position; 1400-2230 Monday - Friday
Job Expectations and Essential Functions:
  • Install and remove various electronic monitoring equipment as requested using directed safety precautions.
  • Provide support for service and maintenance of equipment.
  • Keep accurate records of service calls.
  • Inspect and maintain all monitoring and testing equipment, this includes cleaning equipment.
  • Process alarms as required during shifts if applicable to program requirements.
  • Assist with data entry of activity schedules as required.
  • Telephone calls to participants when needed for equipment or collection purposes.
  • Maintains calibration and repair records for all equipment serviced.
  • Shipping and receiving functions for equipment and supplies per established procedures.
  • Diagnosis and repair of EM equipment as outlined in company procedures.
  • Serve as a liaison between Sentinel and/or other contracted agencies, as needed based on duty shifts.
  • Collect urine samples from offenders involved in the Sentinel Drug Testing Program.
  • Follow the proper chain-of-custody procedures to ensure admissibility in court. Adhere to proper safety requirements.
  • HS diploma or equivalent; experience accepted
Other Requirements:
  • Must successfully pass criminal background investigation and drug screening
  • Must hold a valid Driver License and automobile insurance
Knowledge, Skills and Abilities:
  • Basic computer skills
  • A reliable form of transportation to ensure job attendance
  • Practice time management to meet tight deadlines due to program equipment installation requirements
  • Must be able to work flexible work schedules if needed
  • Must be able to communicate effectively with Department Personnel, Judges and Program Participants as well as Sentinel personnel
  • Effective customer service skills
  • Ability to work independently and maintain an effective and efficient level of service
  • Ability to prepare written reports and maintain accurate records
Sentinel is an Equal Opportunity Employer
and an Alcohol- and Drug-Free Workplace