Keyholder - Meriden, CT

Five Below, Inc.
Sep 19, 2017
Oct 17, 2017
Employer Type
Direct Employer
Employment Type
Full Time
Position Title: Key Holder

Reports to: General Manager

Classification: Non-exempt

Status: PT (up to 25 hours a week)

Availability: Flexible

Do you want to work for the coolest brand on the planet? Five Below's where you go to kick-start your career into full gear. We're a Philadelphia-based brand and one of the fastest growing retail chains in the United States with over 500 stores in 31 states. We only sell the coolest, trendiest, high-quality products pre-teens and teens really want, all at $5 and below. And what about our work culture? It's one of the best around filled with high-energy, positivity and motivation. Five Below is like no other brand out there. So, do you want to get in on the hype now? Thought so. Check out the position description below and find out if we are right for you!

What does the Key Holder do?

Under the supervision of the General Manager, directs Associate activity to provide efficient high quality customer service and achieve retail sales targets through a well-trained and motivated staff. Adheres to all Five Below policies and procedures

How do they do it?

The Key Holder embraces and lives the Five Below Value! These values translate into creating the coolest brand on the plant, where talented people want to grow their careers?and here is how!

Wow the Customer: Put the customer first and make a difference in people's lives

Unleash Passion: Check your ego at the door and do what you say you will do

Hold the Penny Hostage: Treat Five Below like your own business and hire talent that will do the same

Achieve the Impossible: Set the bar high for self and team and make sure to take risks

Work Hard, Have Fun, Build a Career: Come to work ready to take on the day, create a fun atmosphere and recognize the team for all the efforts

Key Responsibilities:

* Performs supervisory and administrative duties

* Performs manager on duty (MOD) responsibilities as required

* Responsible for opening and closing store procedures

* Adheres to all standard operating procedures and policies

* Responsible for cash handling procedures including but not limited to preparing and dropping bank deposits

* Authorizes register functions including post voids, returns and associate discounts

* Reviews and responsible for all corporate communications applicable to their assigned area

* Assists in merchandising procedures

* Responsible for maintaining assigned area

* Sets and maintains Market Plan and other merchandise directives

* Assists with execution of company data integrity process

* Delivers exceptional customer service through personal contact with customers

* Interacts with and assists customers

* Supports new hire training and ongoing development of current associates

* Reviews and understands financial data to support driving profitable sales

* Assists in receiving and stocking procedures

* Unloads merchandise from trucks

* Checks in shipments

* Stages merchandise for the sales floor

* Packs out merchandise

Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room

This job description is not all-inclusive. Additional responsibilities will be determined by the General Manager, as dictated by store needs.

Essential Job Functions

* Frequently operate cash register

* Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet

* Frequently ascend/descend ladders in order to retrieve and put away stock

* Frequently position self to kneel, bend, and stoop, including in the stock room and on the sales floor

* Frequently communicate and exchange information with customers and coworkers on the telephone and face-to-face in the store. Must be able to exchange accurate information in these situations

* Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise

Minimum qualifications:

* High School Graduate or equivalent

* Prior supervisory experience is preferredSDL2017

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