Retail Customer Service - Entry Level Retail Promotions
Sentinel Solutions is currently looking for an entry level individual with a customer service background for their full time Retail Customer Service Associate position. For this position, our client has found that candidates who have worked in retail, restaurant, hospitality or customer service industries excel as they have the people skills to provide the "personal touch" that the company is known for. This company specializes in areas of customer renewal, customer retention and customer acquisition.
Sentinel Solutions is the leader in the marketing industry and specializes in tailoring retail customer service to the character of the client and company culture. Representing some of the largest companies in the world, it is a priority for our client to provide the best customer service with high professionalism and to maintain and build quality relationships. This Retail Customer Service position is full-time and involves in-person interaction with customers.
Sentinel Solutions' niche has been their ability to act as the liaison between major clients and their customers. Through their unique, relationship-oriented approach, they have been able to provide clients tremendous results and an increased market share.
This firm prides themselves on their competitive, but extremely friendly and family-oriented work environment. Their culture promotes constant personal and professional growth, based on principles of respect, trust and challenge. They are now striving to train the most capable and skilled individuals to help acquire new clients, grow into new markets and develop new campaigns. They provide full training and career advancement in this globally expanding industry.
• Approach customers and understand how needs can be met by products and services offered
• Manage in-store service event
• Provide exceptional customer service and consultation advice
• Facilitate administrative tasks and customer scheduling
• Additional tasks as required
Due to recent expansion, our client is willing to train a highly motivated individual for management, customer service and lead generation opportunities, but they must be willing to train in an entry level position. This Retail Customer Service opening is ideal for college graduates or professionals with customer service experience looking for a career change because this is an entry level position in a brand new industry.
Benefits of the Retail Customer Service Position:
• Comprehensive Paid Training by a National Manager
• National and International Travel for Company Events
• Opportunity For Community and Charity Involvement
• Flexible Scheduling
• Numerous Advancement Opportunities
Requirements for the Retail Customer Service Position:
• Experience in customer service and associated fields
• Ability to adapt to a variety of people
• Winning attitude and dedication to ensuring customer satisfaction
• Positive attitude and ability to work well within a team environment
• Background in Retail or Restaurant
• Leadership skills
Company Description We are a marketing firm that specializes in new customer acquisition campaigns for our clients' products and services. The client base for Sentinel Solutions has expanded to satellite television, home improvement and consumer electronics. With the unveiling of our solidified and effective marketing program in Connecticut, Sentinel Solutions has developed an undeniably powerful presence in some of the world's largest chain retailers in a short amount time.