Mortgage Analyst

West Haven
Oct 02, 2017
Oct 30, 2017
Employer Type
Direct Employer
Employment Type
Full Time
Job Description

We are currently hiring full-time representatives in our Customer Support and Mortgage Departments.

Candidate must be able to multi-task, and able to process a high volume of incoming service requests accurately and efficiently. Candidate must be professional and personable, and possess excellent verbal and written communication skills; good typing and PC skills. Must be reliable, and able to work well independently and as part of a team.

Duties and Responsibilities Include but are not limited to:

  • Place and receive incoming customer processing requests received over the phone and through our proprietary web based system.
  • Place outgoing calls/faxes to 3rd party creditors to verify credit information on the credit file.
  • Arrange and place conference calls with borrowers to assist with customer's processing request.
  • Update customer on status of processing request through verbal and email correspondence.
  • Assist customers and borrowers with questions regarding credit reporting services.

Experience preferred but willing to train the right candidate. Previous mortgage processing, banking/financial or credit reporting experience a definite plus!

Hours are based on the position, however will range between 7:30 am and 7:00 pm; with the possible addition of an 8:00 pm shift in the future.

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