Regional Director Of Operations K-12 (northeast)

New Haven
Oct 03, 2017
Oct 18, 2017
Employer Type
Direct Employer
Employment Type
Full Time
REGIONAL DIRECTOR OF OPERATIONS K-12 (NORTHEAST)Connecticut-New Haven, Indiana-Delphi, Indiana-Indianapolis, Michigan-Detroit, New York, Northeast Region, Ohio-Columbus, Pennsylvania-Philadelphia, VirginiaDescription:

SSC Services for Education is known for our expertise, commitment, and value. We at SSC truly believe that our people are our greatest asset. By utilizing our associates' knowledge and experience alongside SSC's extensive training, providing supportive management, and offering unparalleled wage and benefit packages as well as career advancement opportunities, we have developed a workforce that differentiates us from our competitors.

SSC Services for Education is a Nationwide Best in Class Facility Service Provider. As a member of Compass Group, North America, we want you to be as great as you can be. We empower our associates to direct their own future, keeping them confident that we support them every step of the way. As a result, our associates embody greatness through their actions, natural passion for quality, and a can-do attitude. The opportunity for greatness is real at SSC and throughout the Compass world.

Job Summary:

This is a GREAT OPPORTUNITY to become a leader in a great company and growing corporation. In this role you would serve as the primary representative of SSC Service Solutions for Education. for the designated region within the northeastern K-12 education division. You would be responsible for successfully coordinating and directing all activities for all lines of business within your assigned region through subordinate managers and directors. You will continually monitor operating units and selectively negotiate, as needed, for matters relating to account operations in order to assure highest client and customer satisfaction levels and account retention. You would also be responsible for providing strong employee relations, achievement of financial goals and future business growth plans. In carrying out assigned responsibilities, you must ensure that all personnel under his/her operational control comply with all client, government, corporate, and division policies and procedures.

Key Responsibilities:

* Visits accounts regularly to inspect unit operations to ensure contract compliance

* Responsible for attainment of financial goals for the region

* Control overhead expenses within the region

* Review and analyze financial statements, weekly operating reports and other financial results

* Recommends and manage capital requirements to maximize financial returns

* Monitor future contract financial reviews and updates

* Responsible for productivity and staffing that is appropriate to the regional and divisional goals

* Monitor period analysis and initiates action plans as necessary

* Maintain and support client satisfaction at a level that ensures account retention

* Monitors and ensure compliance with the provisions of client contracts

* Assist in customizing programs to meet each account's unique needs as required

* Ensure consistent and fair administration of personnel policies

* Interfaces with existing clients to maintain client satisfaction and account retention

* Conducts appropriate annual and semi-annual performance evaluations

* Completes all daily, weekly or monthly reports as outlined in the corporate policy and procedures on a timely basis meeting all prescribed deadline

* Other duties as assigned

Preferred Qualifications:

* Bachelor's Degree or equivalent work experience required

* Five+ years management experience in housekeeping/facilities management or other service-related field with high customer/client contact required

* Willingness to travel, as needed, through the region

* Budgeting, forecasting, sales experience required

* Ability to communicate effectively in written format and oral presentations

* Ability to multi-task and establish priorities

* Ability to maintain organization in a changing environment

* Exhibits initiative, responsibility, flexibility and leadership

* Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint and Outlook

* Strong leadership and communication skills

* Proven ability to work effectively in an unstructured, fast-paced and P&L driven environment

Apply to SSC today!

SSC is a member of Compass Group USA