Yale New Haven Health System
New Haven
Oct 06, 2017
Oct 15, 2017
Employer Type
Direct Employer
Employment Type
Full Time
To be part of our organization, every employee should understand and share in the YNHH Vision, support our Mission, and live our Values. These values-integrity, patient-centered, respect, accountability, and compassion-must guide what we do, as individuals and professionals, every day.

Yale-New Haven Hospital Surgical Services seek to achieve the highest level of quality and safe care as well as exceptional operational performance. The Surgery Services Patient Safety Nurse will lead a broad range of efforts aimed at ensuring conformance with the National Quality Forums safe practices and Joint Commission safety goals, achieving superior performance on publicly reported measures and sustaining a high reliability culture. The Surgical Services Patient Safety Nurse will lead quality initiatives in Surgery determined by the Hospitals Strategic Plan and the Department of Patient Services Quality and Safety Strategic Plan. The Patient Safety Nurse will also have responsibility for collating data and collaborating with the Surgery and Nursing Department to assure timely review of data and the development of continuous quality improvement. This position will lead interdisciplinary quality and safety projects; conduct peer reviews; identify and recommend system enhancements to promote patient safety and quality; conduct safety and quality educational programs. This position reports to the Director of Surgical Nursing and ultimately the Associate Chief Nursing Officer in connection with the Patient Safety and Quality Council.

  • 1. Creates a High Reliability Culture in the Department of Surgery in consort with the Management team.
  • 2. Leads, facilitates and executes projects to improve Surgical Services.
  • 3. Under the direction of the Director of Surgery in Nursing and Surgery Medical Directors facilitate multidisciplinary teams using Six Sigma, LEAN, CAP and other available methodologies to achieve agreed upon performance goals.
  • 4. Facilitates TeamSTEPPS training for the department of Surgical Services
  • 5. Under the direction of the Director of Surgery in Nursing, Surgery Medical Directors, Surgical Operations Councils and Periop Patient Safety Committee perform periodic gap analyses and action plan development to ensure conformance with national patient safety and clinical quality initiatives including: Joint Commission National Patient Safety Goals, NQF Safe Practices, and Leapfrog Group Quality ?Leaps'
  • 6. Designs and utilizes dashboards and reports to monitor key quality, safety, financial and satisfaction metrics.
  • 7. Participates in departmental task forces and rapid cycle improvement processes.
  • 8. Identifies and manages resources to successfully execute projects. Proposes process and technology improvements to successful completion in both Surgery based and cross-functional team settings.
  • 9. Provides mentoring and training to Surgical Services staff engaged in unit-based or cross-departmental improvement efforts.
  • 10. Under the direction of the Director of Surgical nursing, Surgery Medical Directors and Surgical Operations Councils and Associate Chief Nursing Officer identify and manage resources required to successfully execute projects.
  • 11. Serves on YNHH committees including Quality and Safety, Operations Group, and Patient Services Leadership, and other initiatives including Plan-Do-Study-Act teams to encourage innovation and best practice.
  • 12. Serves as representative of the Surgical Division on YNHH-wide committees including Patient Safety Quality Committee, Serious Event Review Committee (SERC) or similar activities.
  • 13. Works closely with entire health care team on innovative projects to improve quality, efficiency, safety and reliability.
  • 14. Serves as a resource by providing expert knowledge of regulatory standards and accreditation processes.
  • 15. Working with Management and educators assures Evidence Based Practice is utilized in all PI activities.
  • 16. Provides education in the approach and methods of quality assessment and improvement throughout Surgical Services to enhance group knowledge of CQI including frontline staff development working with our Service Line Educators, Clinical Nurse Specialist and Management staff.
  • 17. Responsible for providing the framework, coordination and direction for systematic monitoring and evaluating the quality of nursing and patient care against national and internal benchmarks.

Bachelor of Science in Nursing required. MSN in Nursing or Healthcare Related Field Preferred


A minimum of 3 years of nursing experience in an ICU setting, and a minimum of 2 years of experience in performance improvement methodologies. Solid understanding of improvement methodologies and change management strategies. History of leading successful improvement work.


RN in Connecticut


Training in Change Acceleration Process (CAP) and Workout. Proven analytic and problem solving skills. Strong Computer skills including Excel and PowerPoint.