Part Time (As Needed) Onsite IT Consultant

Employer
Miles Technologies
Location
New Haven
Salary
Competitive
Posted
Oct 17, 2017
Closes
Nov 14, 2017
Role
IT
Industry
Computer
Employer Type
Direct Employer
Employment Type
Permanent
Hours
Full Time
Job Description

Hours are not guaranteed.

This position is intended to provide a flexible option for occasional supplemental income, not a consistent and guaranteed monthly income.

The Onsite IT Consultant is in a position to help our small to medium-sized business customers operate more efficiently due to the proper use of today's technologies. We are looking for candidates with strong customer-oriented consultative skills that also have strong technology and troubleshooting skills. In this role, you will provide onsite support and technology implementation services for numerous businesses. This position is a great combination of both the consulting side and the technical side of the business.

  • $30 per hour- hourly compensation will be provided even during travel to customer site.

  • Minimum of $100 per job.

Job request frequency will vary by location. In some areas we have a high volume of customers and requests. In other areas, we have as few as one customer therefore less requests. In areas with few customers we continue to grow and acquire new customers.

In low volume areas, requests may range from once a month to once every three months.

  • Most of our requests will occur during business hours. At times there may be a request after hours.

  • Requests are flexible. There is no penalty for being unavailable for a specific task.

Responsibilities:

  • Visit our customers in the Metro Area (for which you are applying) when an onsite presence is needed.

  • Troubleshoot and resolve computer and network related problems with the assistance of remote personnel.

  • Implement new technology with the assistance of remote personnel.

  • Identify technology solutions based on analysis of customer support needs.

  • Strong and consistent communication with customers.

  • Documenting work performed and other technical information for our clients.

Requirements:

Ideal candidate will have at least 1 year experience in the following:

  • Ability to diagnose and fix hardware and software issues for both desktops and servers

  • Experience installing and troubleshooting problems on WinXP, Windows7, Win2003/2008 Server, Active Directory, Exchange, DNS

  • End-User and Help Desk experience in MS Office Suite and other common desktop applications

  • Experience in troubleshooting network related issues that can be related to network infrastructure such as switches and routers

  • Configuration of TCP/IP settings on network and troubleshooting TCP/IP issues

  • Certifications such as A+, MCSE, MCTS, MCITP, CNE, CCNA are a plus but not required

  • Candidate must live within close proximity of Metro Area (for which you are applying).

Company Description About Miles Technologies

Founded in 1997 and headquartered in Moorestown, New Jersey, Miles Technologies is a leading provider of technology-based business solutions to small and medium-sized businesses. Miles Technologies services the business needs of more than 1,000 clients and employs over 110 full-time professionals. Winner of the 2013 Best Places to Work Gold Award from The Philadelphia Business Journal, the company is committed to its employees continued career planning and development. As part of this commitment, ongoing education and training are provided through Miles University where courses are provided to our staff on topics ranging from technology to customer service to consultation to sales. Additionally, we provide our staff with incentives to achieve industry certifications that will help our employees progress in their careers.

At Miles Technologies, we are focused on providing a healthy balance between work and quality of life. To help achieve this balance, we give back to the local community, we hold company outings and more. There is no overnight travel required, and flexible time off scheduling allows employees to make up for missed time without using vacation hours. Our overall goal is to provide each and every member of our team with meaningful and rewarding careers.

Miles Technologies is a dynamic and growing company, and we are looking for future leaders in managerial, consulting and technical roles. Success is noticed and rewarded, as employees have opportunity for career advancement.

At Miles Technologies, we are Always Ready to Hire Great People!

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