Global Key Accounts Manager

Employer
Ametek, Inc.
Location
Waterbury
Salary
Competitive
Posted
Jan 14, 2018
Closes
Feb 11, 2018
Industry
Accounting
Employer Type
Direct Employer
Employment Type
Permanent
Hours
Full Time
POSITION SUMMARY:

The Global Key Account Manager will be fundamental in growing the business for Haydon Kerk Pittman (HKP) on a global basis. He/She will directly drive sales though leadership and development of HKP?s top Key Accounts by increasing penetration of HKP products. The person in this role will be accountable for increasing sales with new and existing customers and identifying and pursuing potential HKP vertical integration opportunities with customers. The Global Key Account Manager will lead opportunities from origination to post sales-close support for large key accounts. This person must have the ability to establish a sales business plan, execute on that plan and meet the goals set for their accounts as identified. This person will need to work seamlessly across multiple groups within HKP and provide sales strategy leadership for their direct team, as well as for regional sales teams, as appropriate. Additionally, the Global Key Account Manager will focus on providing a ?customer for life? experience by providing direct sales leadership, as well as influencing the internal support teams to do the same.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

* Lead a global account sales team supporting approximately $35M revenue.

* Work closely with all HKP functions, including regional sales, customer service, engineering, operations, and finance.

* Provide key accounts with a single point of contact to insure: Customer expectations are clearly understood, communicated and met; HKP?s operations teams and customer service teams are well coordinated to serve HKP?s key accounts; Best business practices are applied to benefit our key accounts.

* Drive global growth with new and existing customers by developing business plans to identify all HKP opportunities within the assigned accounts and being held accountable for meeting and exceeding sales revenue targets.

* Develop and strengthen relationships with all levels of management and decision makers at key accounts.

* Manage day to day activities that facilitate the sale with major accounts, and their key decision makers and key influencers. Works closely with all HKP functions, including regional sales, customer service, engineering, operations and finance.

* Conduct quarterly business reviews with customers that provides insights into HKP?s delivery and quality levels, identifies additional growth opportunities, communicates service improvement opportunities and strengthens relationships.

* Identify and implement opportunities to improve service and grow revenue.

* Develop relationships with customer engineering teams to learn of new opportunities.

* Expand HKP?s market share with existing key accounts.

* Be familiar with the local market, customers and opportunities.

* Work with Product Management teams to coordinate quotation activity on new business opportunities.

* Support preparation of proposals, meetings and other activities targeted at key customer opportunities.

* Develop appropriate performance metrics and reporting; including monitoring and driving accountability across assigned teams.

* Develop a professional network to help provide identify and pursue opportunities.

SUPERVISORY RESPONSIBILITIES:

Directly supervises key account managers. Indirectly (via, dotted line reporting) manages and coordinates regional sales teams with alignment with regional sales directors. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

ORGANIZATIONAL RELATIONSHIPS:

* Reports directly to the VP, Sales & Marketing.

* Directly supervises global key account managers and indirectly supervises regional sales teams.

* Works closely with Regional Sales Teams, Product Management, Global Marketing, Customer Service, Accounting, Quality and Operations at each respective manufacturing site. SDL2017