Store Lead

Children's Place
Jan 25, 2018
Feb 22, 2018
Employer Type
Direct Employer
Employment Type
Full Time
OverviewA Store Lead is responsible for supporting the Store Leadership Team, in the absence of a manager, by completing cash wrap operations, opening and closing procedures and acting as the Leader On Duty (LOD). The Store Lead represents the brand, operates in a professional manner, engages customers, maintains store standards and supports teamwork. The Store Lead has a direct reporting relationship to the Store Manager.Responsibilities

Key Accountabilities:

* Supports management team in order to maximize productivity through product knowledge, customer service and by meeting key store initiatives

* Assists in developing talent through the training and supervision of associates

* Serves as a positive role model for others in driving and maintaining high standards throughout the store while ensuring the integrity of the brand

* Participates in the Leader On Duty (LOD) program which provides an exceptional shopping experience to our customers and drives store profitability while leveraging payroll

* Supports and participates in all company training and developmental initiatives

* Fosters a positive work environment and provides direct, honest feedback in a timely manner

* Maintains a clean, organized and efficient stockroom, adhering to customer ready environment (CRE) standards and safety requirements

* Ability to model, encourage and demonstrate exceptional customer service behaviors while on the sales floor

* Represents the company in a professional and positive manner


Education and Experience:

* 1 to 3 years previous retail experience

* must be at least 18 years of age

* High School Diploma or Equivalent Required

Business Knowledge and Critical Skills:

* Demonstrated passion for customer service, time management and organizational skills

* Attention to detail and ability to prioritize tasks

* communicates effectively

* Ability to work in team environment

* proficiency in Microsoft suite of applications and ability to adapt to additional internal applications

* Demonstrates adaptability

* Serves as a role model

* Be flexible and open to change in a fast paced environment

* Embraces self development

* Ability to work a flexible schedule to meet the needs of the business

* Ability to SDL2017

More searches like this