Customer Service Representative

Employer
Portmeirion Group US
Location
Waterbury
Salary
Competitive
Posted
Jan 25, 2018
Closes
Feb 22, 2018
Employer Type
Direct Employer
Employment Type
Permanent
Hours
Full Time
Job Description

About the Company: A major force in the homewares industry. Portmeirion Group USA encompasses the world renowned brands of Portmeirion, Spode, Royal Worcester and Pimpernel. We are a market leader with a worldwide reputation for high quality and innovatively designed tableware, cookware, giftware and tabletop accessories. For further information about the Portmeirion Group, please visit our website:

Job Description: The Customer Service Representative must be well organized and detail oriented with an ability to multitask. Strengths must include communication, follow-up skills, a strong knowledge of Microsoft Office as well as analytical capabilities.

Responsibilities:
• Order entry, EDI
• Account setup and maintenance
• Vendor compliance and Logistics
• Credits, claims, chargebacks, RTV's
• Sales support

Requirements:
Experience: Minimum of two years professional working experience in customer service, sales or retail is preferred.
Computer Skills: Microsoft Office proficient.