Sous Chef - Hilton Garden Inn, Milford

ONE Lodging
Feb 04, 2018
Feb 16, 2018
Employer Type
Direct Employer
Employment Type
Full Time
Are YOU ready to propel your career and experience higher levels of professional engagement? Are you interested in learning valuable new skills while leveraging the skills you've already acquired? Do you thrive in an optimistic, collaborative and entrepreneurial work environment? Would you relish the chance to contribute in a significant way to a young, dynamic and fast growing company? Do you dream about being part of an organization that holds its culture, its belief in people and its support of high performing teams at the very heart of its existence?

Imagine an exciting and rewarding career with a leading Canada-based hotel management company with expanding operations in the United States. Having tripled in scale since 2014, ONE Lodging now operates 116 hotels in 32 states.... and our forward momentum is expected to continue!

At ONE we manage many brands but we adhere to one promise: To make our guests feel welcome, to provide the highest quality experience, and to respond to our guests' every need in a professional and authentic manner.

We are ONE Lodging, and we offer the rare opportunity to take part in directly shaping an innovative and positive corporate culture. At ONE, our mantra is 'Good things happen when you show up,' and we specifically seek candidates who have the talent, potential and desire to grow their careers with us.

To learn more about us, please visit .

BIG PICTURE: In accordance with brand and property guidelines, the Sous Chef will maintain the highest standards of organization, cleanliness, safety and sanitation throughout the kitchen, while ensuring total guest satisfaction through superior food quality.


* Quickly learn menus and presentation of hot and cold menu items for all meal periods; Prepare items in accordance with standard recipes and/or as specified by the guest.

* Oversee food preparation and kitchen staff to ensure quality production.

* Visually inspect, select and use only food items of the highest quality in the preparation of menu items.

* Monitor staff productivity and work quality; Provide coaching, training and mentoring as necessary.

* Participate in administrative processes such as schedule preparation, interviewing, training, order recommendations, receiving food product, review BEOs, review daily check lists and communicate to staff to ensure proper planning and organization.

* Check and maintain internal controls for product rotation, storage and portioning of perishables and dry goods.

* Ensure that walk-ins, reach-ins, dry storage, prep and stewarding areas are clean, orderly and in compliance with local health department regulations.

* Ensure that all kitchen equipment, appliances and tools are used safely and are in proper working condition.

* Continuously observe the kitchen to ensure that all prep items, ingredients and supplies are sufficiently stocked and are available at all times.

* Organize and fulfill special orders as requested by guests whenever possible.

* Follow all established brand menu standards for all aspects of service, to include breakfast, lunch, dinner, happy hour, banqueting, meetings, catered special events, etc.

* Collaborate with F&B team members and other departments to ensure effective communication, clear understanding of hotel needs and priorities and a seamless guest experience.

* Perform varied functions within the kitchen as needed, to include set-up/prep of menu items, expo, hot line, cold line, action stations, etc.

* Ensure kitchen staff performs opening/closing and side work activities as directed.

* Immediately address and respond to guest feedback, requests and concerns.

* Participate in regular inventories to ensure proper supply levels and controls.

* Maintain compliance with company and brand policies, practices, procedures and guidelines.

* Engage each guest as unique individuals; Anticipate and listen attentively to their needs and requests.

* Act as a problem solver in instances of guest dissatisfaction; Resolve complaints, concerns or issues in a timely and helpful manner.

* Report and follow up on any workplace incidents, maintenance issues or safety hazards.

* Ensure all kitchen sanitation and hygiene practices are in compliance with applicable standards, regulations and laws.

* Support other departments, as needed and perform other duties as assigned.


* Culinary degree and/or appropriate combination of education and work experience to support on-the-job effectiveness.

* A minimum of 2 years' previous supervisory experience in a full-service food and beverage operation--hotel kitchen experience is strongly preferred.

* Strong working knowledge of cooking fundamentals to include knowledge of 3 meal, banquets and catering kitchen operations.

* Strong knowledge of maintenance and operation of kitchen equipment, to include stoves, ovens, broilers, slicers, steamers, kettles, etc.

* Up-to-date knowledge, certification and training in food handling, safety and sanitation.

* Demonstrated success in collaborating with diverse organizational functions to accomplish common goals.

* Exceptional service orientation, with keen ability to focus and deliver on guest needs.

* Reliable and responsible character, with exceptional follow up and attention to detail.

* Proactive approach, with exceptional initiative and problem solving abilities to ensure the highest levels of productivity and guest satisfaction.

* Ability to multi-task and effectively manage numerous priorities within a fast-paced environment.

* Schedule flexibility and ability to work extended and/or irregular hours to include nights, weekends and holidays.

* Mathematical skills necessary to divide and multiply recipes and understand measurements, requisition amounts and portion sizes.

* Ability to read, write and understand the English language in order to complete requisitions read recipes and easily communicate with staff at all levels and across all departments.

* Sufficient manual dexterity in order to use all kitchen equipment, i.e., knives, spoons spatulas, tongs, slicers, etc.

* Ability to grasp, lift and/or carry, or otherwise, move or push goods on a hand cart/truck weighing a maximum of 150 lbs.

* Ability to stand for long periods of time and work continuously in confined spaces.

* Ability to perform duties within extreme temperature ranges. SDL2017

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