Inside Sales Customer Service

Accel International
Jun 09, 2018
Jul 07, 2018
Employer Type
Direct Employer
Employment Type
Full Time
Job Description

Job Summary

Want to be a part of a great team and an exciting culture? Join the winning team of Accel!

Headquartered in Meriden, CT we are a fast growing supplier of high performance conductors for the aerospace, medical, telecommunications, and other industries. We have state-of-the-art manufacturing facilities in Connecticut and Indiana, with expansion plans across the US.

We have an immediate opening for a self-starter and a results-oriented, hardworking customer service professional to join our inside sales and customer service team.

Job Responsibilities:
•Take inbound and make outbound calls for customer service and inside sales of wire manufacturing.
•Identify customer's needs and cultivate effective customer relationships via phone
•Work with the sales, engineering and operations teams to ensure consistent value is delivered to the customer
•Maintain customer satisfaction by establishing rapport with customer and others at Accel to help meet customer needs.
•Determine quotation requirements by interviewing customer; referring to customer account information.
•Recommend product solutions by understanding the company product line and prepare quotation pricing utilizing established guidelines.
•Resolve customer product and service problems.
•Administrative tasks, such as order entry, filing, report writing, faxing, copying etc.
•Other duties as may be necessary

Job Requirements and Qualifications:
•Bachelors degree or higher is required
•2-3 years experience in non-retail sales and customer service
•Proficient with MS Office products (advanced Excel skills)
•Strong work ethic and integrity
•Strong initiative and interpersonal skills
•Analytical skills
•Resourceful and responsible
•Impeccable written and oral communication skills
•Attention to detail and accuracy of data

In return, we offer:
•Competitive Base Salary (DOE) (This is a salaried, no commission position)
•Generous Bonus Potential
•Rewarding and Fun Work Environment.
•Medical and Dental Benefits
•Free Disability and Life Insurance
•401(K) Plan Match
•Growth Opportunities

We are proud to be an Equal Opportunity Employer.